FAQs & Studio Policies

  • As a Registered Massage Therapist, our treatments are covered by many extended healthcare plans. Please consult your policy. You will be given a receipt at the end of your treatment.

  • No, I don’t offer direct billing. However, if you have massage coverage in your insurance benefit plan, you will receive an insurance receipt for you to submit for reimbursement.

  • You are encouraged to undress to your level of comfort. Your body will be covered with a sheet at all times, except for the area being worked on. If you choose to remain fully clothed; I will use different techniques to respect your choice. You should never feel uncomfortable during your treatment.

  • There should never be pain during a massage. There may be some discomfort with certain techniques but the overall treatment shouldn’t hurt. Communication is key! Let me know at any time if you’d like more or less pressure. It’s your time and massage and I want to ensure you’re happy with the pressure and techniques being used.

  • You may experience some soreness or stiffness for a day or two after a massage treatment.

  • My massage studio is located on the main floor of a historical building in downtown Guelph. There are two steps in order to enter the space.

  • For your convenience, there is parking available at the rear of the driveway. As well, 2 hour street parking is available on Liverpool Street.

Cancellation Policy

Your appointment time is reserved especially for you. 
I require a minimum of 24 hours notice to reschedule or cancel any appointments. A last minute cancellation fee of 50% of your appointment fee will be applied to your account if an appointment is cancelled within 24 hours. A full 100% cancellation fee will be applied to your account if you cancel within 4 hours or no show/miss your appointment.

Payment

Prices include tax.
Payment methods include e-transfer, cash (exact amount), debit and credit card.

I don’t accept gratuities, but love referrals!